What Is Channel Management Plus for Vacation Rental Property Managers?

Other channel managers provide software only, leaving property managers on their own to handle everything else. At VacayHome Connect, we understand that to maximize bookings you need the support of a dedicated team of vacation rental specialists.

That’s why we offer full-service distribution. For clients with 100+ properties and wish to have agreements directly with the channels, we offer our Channel Manager Plus product.

In addition to our state-of-the-art technology and seamless connectivity to top booking channels, with our full-service distribution platform you will benefit from: 

• Support. Our full-service support team includes a dedicated Implementation Manager to assist you at every step of the onboarding process and a Client Success Manager to help you optimize listings and content scores and manage promotions on your behalf to drive higher visibility and bookings.
• Guest service. Our US-based, multilingual, 24/7 Contact Center becomes an extension of your team, fielding all pre-stay inquiries from guests and collecting post-stay reviews on your behalf. Your guests will always have someone to speak to, helping you drive higher conversion rates, guest satisfaction, and traveler ratings.
• Expertise. Having worked closely with property managers and top distribution channels for more than ten years, we know the specific requirements of each channel, from Expedia to Booking.com to Airbnb. We can assist you with the headlines, descriptions, imagery, and myriad other details required to maximize quality scores, visibility, and bookings on each channel.

Channel Management Plus — in a nutshell

* With Channel Manager Plus, the property manager receives funds directly from the channels. The property manager handles all accounting and settlement tasks, including channel contracts, payment collection, OTA commissions, cancellations, refunds, and reconciliation of accounts. With Full-service Distribution, VacayHome Connect receives the funds from the channels and handles all accounting and settlement tasks on behalf of the property manager.

To find out more about Channel Management Plus and full-service distribution, contact our experts today.