As we all face the impact of COVID-19 across our businesses, we are dynamically making the best of a very difficult situation while keeping our focus on guests.
We have created this information center, which maintains all the important information available from our partners. We are updating this page as soon as new information becomes available.
Please bookmark and forward this URL to the appropriate person(s) within your organization as we are processing refunds/re-bookings on your behalf as they come into our call center. To make this process as guest-friendly as possible, we ask for your cooperation during this time. For up-to-date information on cleaning guidelines, please visit our partner cleaning protocols page.
Please also keep in mind that each destination has its own mandates. Be sure to double-check local county or city websites for the most up-to-date COVID guidelines.