What Does Full-Service Mean?
Go beyond simply listing your properties and secure more bookings with state-of-the-art support. We are the travel industry’s leading provider of full-service vacation rental listing distribution and connectivity.
Our Team puts every property through a 120 Point Quality Check to get your listings to page 1 and your content scores to 100% on OTAs
Gone are the Days of Long Launches and Delays spending hours mapping and checking properties. Import same day and our team does all the heavy lifting mapping content.
24/7 Guest Services
Sleep all night while our team handles all guest inquiries, payment failures, modifications, and cancellations. Based in the US we will provide the best service, allowing you to focus on more important work
Your Dedicated Customer Success Manager will help you run targeted Promotion Campaigns on OTAs or PPC campaigns to help you rank and beat the competition. Properties that participate in promotional programs will produce 40%-60% better and get premium placement.
Our Team will work with guests to automate guest reviews and request reviews from guests, achieving a 60% review rate. We will also work to screen guests and ensure rental agreements and pre-stay instructions are communicated.
Payments & Accounting
Our system handles all OTA Payment functionality, including Credit Card, Pay by bank, or Virtual Card. We can process all Commissions with OTAs and support Deposit or Buy Now Pay Later. You can choose to be the merchant or let us handle it and send you a batched ACH or Virtual Card for each reservation.
How We Help
Better Visibility
We connect your properties to the world by partnering with the best vacation rental distribution channels, including Booking.com, Expedia Group, TripAdvisor, Airbnb, Vrbo, and more. With us, you can reach millions of qualified travelers instantly.
Trusted Partner
As your partner, we take pride in the simple fact that we represent you. That’s why we diligently elevate your content scores, manage inquiries with precision, and do everything we can to make sure your brand flourishes.
A Reliable Team On-Demand
The moment you partner with us, our staff becomes your staff. Based in the U.S., our multilingual contact center is available every hour of the day, every day of the week to assist you and your guests. We expertly field all incoming inquiries and handle overflow calls. Plus, we’ll collect reviews on your behalf to further enhance your brand reputation.
World-Class Listing Management
Our seasoned team works directly with you to ensure your portfolio is presented flawlessly on every desired distribution channel. This attention to detail guarantees fully optimized listings so you can stand out against your competition, without taking too much of your valuable time.
Streamlined Booking and Payments
With Channel Manager Plus, you have the option to remain the merchant of record, which means you control the flow of cash. Our team handles all the routine tasks so you can scale up without sacrificing hours of your day. We respond promptly to all guest questions, concerns, and failed transactions — ensuring every reservation becomes a booking. We do well when you do well.
Seamless Integration
Our industry-leading tech team has built a state-of-the-art platform specifically for the short-term rental industry that connects directly to your current property management system. That means all of your inventory, rates, photos, and content update automatically across all of our distribution channels—saving you countless hours of manual work.
From driving bookings to making sure your guests have a magnificent stay, rest assured: our goal is your goal.
From driving bookings to making sure your guests have a magnificent stay, rest assured: our goal is your goal.
When you partner with VacayHome Connect, you gain a robust, reliable team who serves as an extension of your business. We assist with the entire listing and booking process, plus we’re available to support your guests throughout their entire stay to ensure a great experience. Whatever you need to grow your vacation rental business, we’ve got you covered.