Unified Messaging
- Centralize OTA Communications with our Unified Messaging Platform
- Respond to Inquiries Fast, Converting More Travellers
- See Guest and Listing Information to better respond to inquiries
- Schedule Follow Up Messages
- Improve Conversation Rates 2.5x with Fast Replies and Follow Ups
- Guest Search and Filtering for Agent Efficiency and 1 Touch Resolutions
Journey
- Delight Customers throughout the entire guest journey directly to their phone.
- Respond to pre-stay questions
- Support them from Check-in to Checkout
- Automate Guest Reviews and get more 5-Star Reviews
- Turn Guests into Brand Loyal Travellers
- Share Pre-Arrival Information and GuideBook information within OTA Compliance
- Integrate External Screening and Rental Agreement Tools
- Add Checkin Instructions with your Listings that show up in Airbnb, Expedia, and Booking.com Mobile Apps
24/7 Guest Services
- Take the Support Burden off Your Plate with our Guest Services Team
- We provide 24/7 US-based guest Support
- Full Visibility to Our Agent Communications in Your System
- Augment Your Team with Agents with 50 Years of Combined Hospitality Experience
- Free Your Team Up to Focus on the Larger Things
